Picture Line Website Review & Ratings + Picture Line Coupons
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Picture Line Website Review & Ratings + Picture Line Coupons

Picture Line: Products & Services

Picture Line sells mainly photographic equipment with an emphasis on cameras and camera accessories. Picture Line not only sells cameras and camera accessories, they also rent cameras and camera lenses. Their web site also has a used camera section and used camera classifieds. You can also sign up for one of their upcoming events like the Video Bootcamp for Photographers and the Digitalfest.

Picture Line has the following product categories:

  • Cameras
  • Lenses
  • Bags and Cases
  • Studio and Lighting
  • Tripods and Supports
  • Video
  • Printing
  • Computers
Picture Line: Company Background

Picture Line started out in Salt Lake City, Utah as a one man operation in 1989. Today, the company is still locate in Salt Lake City and has 20 employees. Picture Line currently stocks more than 4,000 analog and digital photography products. You can shop at their retail store located at 305 West 700 South, Salt Lake City, Utah or call them at 1-800-748-8200.

Picture Line: Customer Feedback & Reviews

Picture Line has very good ratings and customer comments. The only complaint is that the company does not give cash refunds, only store credit, this applies for in-store refunds only. Picture Line has the following ratings and customer comments.

  • ShopperApproved.com gives Picture Line an overall satisfaction rating of 5 stars out of 5.
  • Google rates them 4.3/5.
  • ResellerRatings.com rates Picture Line 9.67/10 with the following customer comments.
  • "I have had good experiences, repeatedly, with this business. The staff is very knowledgeable, very helpful unlike the orders with a few of the other national players, my orders with them are accurately filled and I never have to send anything back. The are my go-to for photo equipment and related supplies."
  • "Excellent Job Pictureline! I am very impressed with your store with your inventory and your staff. My shipment of sync cords was fast and accurate."
  • "I'm currently a customer at their SaltLake store and have been totally satisfied! I mostly rent equipment for events and personal projects and I've always been very satisfied with the quality of equipment and customer service…"
Picture Line: Business Credibility & Trustworthiness

Picture Line is a member of Utah Better Business Bureau with an A+ rating and no complaints in the past three years. They have been a member of the Utah BBB since December 2002. Picture Line is also Shopper Approved with a 5 star rating on ShopperApproved.com. They do not list any other affiliations or organizations that they currently belong to at this time.

Picture Line: Website Popularity & Google Ranking

Picture Line has the following internet rankings.

  • Alexa.com shows Picture Line with a traffic ranking in the United States of #19,464 and a worldwide traffic ranking of #105,772 and 50 sites linking in. More women than men visit their website.
  • Their Google Page Rank is 4/10.
  • Compete.com does not have enough data about PictureLine.com to show any statistics.
Picture Line: Social Media Presence

You can follow Picture Line on their social media pages.

  • Picture Line has a good Facebook page where they currently have a drawing for Benro monopod and interesting stories about photography. They have over 200,000 Likes.
  • They are on Twitter @pictureline with great photography tips and more. They are followed by 6,365 people and they have sent out 3,600 tweets.
  • Picture Line is also on Pinterest with camera product reviews, great photos and much more. They have 21 boards and 309 pins.
  • They are also on Instagram and Google+
  • You can also read interesting articles on their Picture Line Blog.
Picture Line: Website Security & Safety

Picture Line takes the following security measures to ensure safe transactions on their website.

  • They use the https secure internet connection at their checkout.
  • Picture Line is a certified McAfee Secure website.
  • According to the Google Safe Browsing Tool, they are not listed as a suspicious website. Of the 18 pages Google tested during the last 90 days, 0 pages resulted in malicious files or software being downloaded.
Picture Line: Pricing & Packages

Picture Line prices are comparable with other online photography stores. Prices listed below are current as of August 2013.

  • Nikon Coolpix S800c digital camera - black costs $249.95. The price on Amazon.com is currently $246.95.
  • Canon G15 Powershot digital camera costs $449.00. Prices at other camera stores range between $419 at one store and $449 at most other stores.
  • Canon EOS Rebel SL1 DSLR camera with EF-S 18-55mm IS STM lens costs $749.00. The retail price is $799.00.
  • Canon VIXIA HF R32 camcorder costs $499.99, and the cost on Amazon.com ranges from $491.00 to $499.00.
  • Nikon 50mm f/1.8G AF-S Nikkor Lens costs $219.95 which is the average price across other camera stores.
Picture Line: Shipping Rates & Policies

Picture Line offers free ground shipping within the continental United States for orders over $50 for qualifying items. Qualifying items will be marked with a free ground shipping badge and will be shipped via UPS. For orders under $50, they have the following shipping rates.

  • Flat rate ground shipping by USPS costs $5.95.
  • Ground shipping by UPS starts at $9.95.
  • They can ship to PO Boxes via USPS only.

They also offer expedited shipping via UPS at the checkout. Picture Line also ships internationally, please see their international shipping page for rates.

Picture Line: Payment Methods Accepted

Picture Line accepts the following credit cards and debit cards for payment.

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • JBC

Picture Line also accepts PayPal and paying with a purchase order. If you want to make a payment with a purchase order or a wire transfer, you need to call them toll free at 1-800-748-8200.

Picture Line: Returns, Refunds & Exchange Policy

Picture Line accepts returns within 14 days from the date of the receipt. All returned items must unused and unopened and returned in original condition with all manufacture warranty cards, manuals, etc. They do not accept returns for:

  • Film
  • Photographic paper
  • Liquid chemicals
  • Any Apple products

Before you return an item, you must call them at 1-800-748-8200 for authorization. Returns will be refunded the purchase amount minus the 5% credit card processing fees and any manufacture restocking fees. For more information, please see their refund policy.

Picture Line: Product images & screenshots
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